resources

preliminary Profiles

These country profiles can serve as a starting point for a counterpart profile.

PRACTICE QUIZ

This quiz will help you confirm your grasp of the cultural tendencies in the ARC System framework.

PRACTICE SCENARIOS

These scenarios will help you develop strategies for  meeting specific business goals.

 Culture EXERCISE

This 1-hour exercise for groups introduces the role of culture in the workplace.

Suggested Readings

This list of books and articles includes writing on intercultural business, negotiation, and mediation as well as background information on the field of cross-cultural communication.