Dr. Deirdre Mendez/Creator of the ARC System™
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indirect and direct

Indirect

Indirect communicators maintain a pleasant tone and avoid overtly criticizing others. Instead of openly disagreeing, Indirect speakers may use vagueness, sarcasm, humor, or nonverbal behavior to express criticism or disapproval. They may even say they agree with something when they don’t to be polite.


Direct

For Direct speakers, the goal is to get the point across as clearly as possible. Their communication is specific, organized, and straightforward. They don’t hesitate to express their true opinions or argue with other people. They don’t consider disagreeing with someone’s ideas to be a personal attack – they can disagree openly with a friend without creating offense, and they don’t take criticism of their own ideas personally.


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